Technical Help

Where to Get Help

The McGraw Center can help faculty think through changes they need to make to instructional methods in an online environment. The instructional design team in the McGraw Center can assist with creating assignments, posting grades, setting up discussion boards, and using the video conferencing tools in Blackboard and Canvas. More information about available digital teaching tools can be found in our Digital Toolkit and Canvas Field Guide.

For inquiries on both Blackboard and Canvas, please contact

The Support and Operations Center (SOC) provides assistance with campus computing needs, including Blackboard, and may be reached in multiple ways. 

The Support for Computing in Academic Departments (SCAD) program assists faculty with both hardware and software needs. Identify your department’s SCAD.